An entry into a campaign is counted as an Interaction. A minimum of one Interaction is always used per campaign entry, regardless of whether data is collected. Additional Interactions may be taken for certain optional features that can be switched on during campaign set up. These are clearly marked.
You can purchase top-ups at any time and these have no expiry (provided you maintain a plan subscription). Should you run out before topping up (or before a new Interaction allowance is credited), there is a buffer built into the system as well as plenty of warning that your Interactions are low. Your campaign will expire if warnings are ignored.
BeeLiked has a number of 3rd party integrations available including for data exports: Mailchimp, Hubspot, Experian, Formstack. For analytics: Tealium, Google Analytics, Matomo + ability to add your own pixel and link tracking codes. We also have integrations with coupons.com and the ability to upload your own coupon codes. For social sign in and certain campaign functionality, there are integrations with Twitter, Instagram, Linkedin, Facebook, YouTube and Tumblr. Should you be interested in other Integrations, we are always happy to discuss.
You are able to create a free account without entering a credit card and after an onboarding call with one of our team, you have access to the platform to build your campaign. To go live with your first campaign you will need to upgrade your account and enter payment information.
You may upgrade your Account at any time. You may downgrade or cancel at any time and this will take effect at your next billing event.
For our Starter and Growth plans you can choose between a monthly or annual plan, payable in advance. There is no obligation to renew, but it is your responsibility to cancel your plan before each billing event. Our Enterprise plans are subject to contract and typically are for one to three years.
For payment, via the platform, our billing partner is Stripe.com which is able to accept all major credit cards. For Custom plans we typically invoice and require wire transfer payments.
You do not need to enter a credit card in order to create an account. However, before you can launch a live campaign, you will need to have upgraded your Account and entered billing information. If you have a Custom Plan, we are able to arrange billing via invoice and wire transfer.
There is a small set up fee as detailed on the plan prices above. The setup fee and first-month subscription bring the first month's cost on Growth and Starter to $500.
Clients on a Custom plan are able to receive an invoice and make payments via wire transfer.
We take the security of your campaign data extremely seriously. The BeeLiked team have no access to sensitive client data and under your Account permissions you are able to control which of your users are able to download data. BeeLiked is hosted on AWS in the EU and employs a team of network and security professionals to maintain the security of the systems and put in place processes to eliminate system weaknesses. We are happy to share information on our security set up with our Enterprise clients.
You may cancel your subscription at anytime before the end of your next billing event or in the case of Enterprise customers, according to your contract. Once cancelled, your Account will be locked and and all data and campaign content removed within 90 days.
Once your Account is cancelled, at the next billing event, access to your previous campaigns and data will be locked and all campaign assets and entry data will deleted within 90 days. You may opt instead for our Hibernate Plan costing just $49 a month and thereby keep your data and information available for future campaigns.