Entry into a promotion or campaign uses 1 unit of your allowance. Your allowance resets monthly, and unused units do not roll over.

Your entry allowance is valid for 1 month. When your subscription renews, your allowance is reset back to the level you’ve chosen.

You can easily adjust the allowance within the platform in the billing section.

You will be shown a warning within the platform and by email if you are getting close to your allowance limit. There is a buffer built into the system to ensure that your promotion stays running for a short while after the limit is reached. Your promotion will expire if warnings are ignored.

If you want your promotion or campaign to continue, you can simply increase the allowance on the platform.

We have a completely free plan called FreeBee. This is the ideal way to try the platform and learn more about the advanced functionality available within the BeeLiked platform.

No. You can create a free account right now and start building your interactive promotions at no cost. You will need to upgrade your account prior to going live with your campaign. 

You do not need to enter a credit card in order to create an account. However, before you can launch a live promotion, you will need to have upgraded your Account and entered billing information. If you have an annual Premium Plan, we are able to arrange billing via invoice and wire transfer. If your finance team requires an invoice PO number or W8 form, please get in touch, and the team will be happy to assist you.

There is no obligation to renew, but it is your responsibility to cancel your plan before each billing event. You can easily do this within the platform within the billing section.

You may upgrade your account at any time. You may downgrade or cancel at any time, and this will take effect at your next billing event.

For payment via the platform, our billing partner is Stripe. We are able to accept all major credit cards. For high-volume or annual plans, we can issue invoices and receive payments via bank transfer.

Clients on an annual Premium plan are able to receive an invoice and make payments via wire transfer. If your finance team requires an invoice with a purchase order or other information, such as W8 forms, please reach out to the team, who will be happy to assist you.

We take the security of your campaign data extremely seriously. The BeeLiked team has no access to sensitive client data, and under your Account permissions, you are able to control which of your users are able to download data. BeeLiked is hosted on AWS in the EU and employs a team of network and security professionals to maintain the security of the systems and put in place processes to eliminate system weaknesses. We are happy to share information on our security setup with clients on a Premium plan. 

You may cancel your paid subscription at any time before the end of your next billing event or, in the case of custom contracts, according to the terms of your contract. Once canceled, and to comply with privacy laws, all data and all campaign content will be deleted within 30 days. Instead of deleting your account, you could downgrade your account to a lower level, including FreeBee, and any data stored will be in accordance with the data retention limits associated with the plan you downgrade to.

Not necessarily, as each BeeLiked plan has different data retention limits. If, however, you completely delete your account, then all data associated with your account will be deleted within 30 days. Instead of deleting your account, you could downgrade your account to a lower level, including FreeBee, and any data stored will be in accordance with the data retention limits associated with the plan you downgrade to.