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Can you identify every lapsed customer?
No. RunnyHoney can only use purchase activity that participating users choose to share. Restaurants can also provide their own selected customer lists for personalized invitations.
You know they visited once
The challenge is giving them a timely, relevant reason to choose you again.
When qualifying restaurant purchases are rewarded through RunnyHoney, those verified interactions create a record of when participating diners bought.
If no further qualifying purchase is shared within the period that matters to you, that inactivity can help define a return audience.
A game or interactive invitation can then draw attention to a new menu, seasonal occasion or private return offer.
Three routes back to the diner
Reward the first purchase
Use the post-purchase experience to reinforce your restaurant, introduce another menu item and alert the diner to an offer available for a future visit.
Target participating RunnyHoney diners
Where purchase activity is available, a timely experience can be shown to diners who previously shared a visit but have not shared another qualifying purchase within the relevant period.
Invite your own customer list
BeeLiked can create personalized invitations for a customer audience you select.
RunnyHoney app users can be alerted to the game. Restaurants using supported BeeLiked experiences in their own signed-in website or app can surface the invitation there.
Make the return offer worth noticing
The offer should feel private and timely, not like a public code the diner could find anywhere.
It might promote:
- A newly launched menu item.
- A reason to visit within a defined period.
- A reward for returning to a participating location.
- A future offer for verified previous customers.
- A seasonal reason to come back.
When a restaurant runs its own BeeLiked account, it controls its instant wins, sweepstakes, prizes, offers and any virtual currency used in its own experience.
Measure the second visit
BeeLiked records invitations, participation and offer activity available within the campaign.
Your restaurant systems remain the source of truth for redemptions, return visits, check value and revenue.
Use unique codes or recognized purchase activity where available to connect the campaign to the next transaction.
Common questions
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Can the offer be limited to returning customers?
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Can the experience appear in our own app?
Which diners do you want to bring back, and when?
Tell us what a valuable return visit looks like for your restaurant group.